Data Protection

Hi Baja's Privacy Policy — Your Data Is Safe With Us

Hi Baja believes your personal data belongs to you. This page explains in plain language what we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
What's in This Policy
  • What Information Is Collected
  • How Your Data Is Used
  • Cookie & Tracking Details
  • Third-Party Data Sharing Policy
  • Your Rights & Control
  • Technical Measures for Data Protection
🔒 Core Security Principles

How Hi Baja Protects Your Privacy

Hi Baja protects your personal data through six core principles.

Encrypted Data Storage

Every piece of data stored on Hi Baja is protected with industry-standard SSL and AES encryption. No one can directly access your password or financial information.

Your data is never sold to third parties

Hi Baja never sells your personal data to advertisers or third parties. Your data is used solely to improve our services.

You're in Control of Your Data

At Hi Baja, you can view, update, or delete your stored data at any time. Simply reach out to our support team.

Strict Protection of KYC Data

Documents submitted for identity verification — NID, passport, or mobile banking details — are stored with the highest level of security, with unauthorized access fully blocked.

Transparent Cookie Policy

Hi Baja is transparent about which cookies it uses and why. You can disable non-essential cookies at any time.

Deletion of Data After a Set Period

Hi Baja automatically deletes unnecessary or outdated data once its retention period expires. Your information is never kept longer than needed.

Important

By using Hi Baja's website or app, you agree to this privacy policy. Please read it carefully in full.

01
Introduction

Hi Baja (https://hibaja.net) is a trusted online betting and gaming platform in Bangladesh. We know how valuable your personal data is, which is why our privacy policy is built on complete transparency.

This privacy policy explains what information Hi Baja collects, how it is used, how long it is retained, and what rights you have over your data. It applies whenever you use any Hi Baja service — including the website, mobile app, or customer support.

Hi Baja believes privacy is a fundamental right. That's why we only collect the information we truly need and use it solely for its intended purpose. Your data is never treated as a commodity.

02
What Data Hi Baja Collects

Hi Baja collects different types of information at different stages. A detailed breakdown is provided below:

Data Type When We Collect It Purpose
Name, email address, phone number At Registration Account Creation & Management
Date of Birth At Registration Age Verification (18+)
NID / Passport KYC Verification Identity Verification
Mobile Banking Number On Deposits / Withdrawals Financial Transactions
IP address, device information While Using the Site Security & Fraud Prevention
Betting History Per Bet Account Records & Service Improvement

Hi Baja only collects information that is genuinely necessary to provide its services. No unnecessary data is requested.

Automatically Collected Data

When you browse the Hi Baja website, certain information is collected automatically — such as your browser type, screen resolution, visit time, and pages viewed. This data is used to improve site performance.

03
Purpose of Data Use

Hi Baja uses the information it collects only for the specific purposes listed below — never for anything beyond that:

  • Account Management: Handling logins, password resets, and account security.
  • Payment Processing: Processing deposits and sending withdrawals.
  • KYC Verification: Verifying your age and identity.
  • Customer Support: Responding to your complaints or queries.
  • Fraud Prevention: Detecting suspicious activity.
  • Service Improvement: Improving the user experience.
  • Legal Obligations: Complying with regulatory authority guidelines.
  • Promotions & Offers: Sending relevant offers when you have given your consent.

Hi Baja will never use your data for political purposes, unauthorized advertising, or anything that could cause you harm.

04
Cookies & Tracking Technologies

Hi Baja's website and app use cookies — small data files stored in your browser that help make your browsing experience smoother.

Types of cookies Hi Baja uses:

  • Essential Cookies: These are essential for maintaining your login session and running core site features. Disabling them will affect how the site functions.
  • Performance Cookies: We analyze which pages get the most traffic and where issues occur, using this data to continuously improve our services.
  • Functionality Cookies: Remembers your preferred language, theme, and settings.
  • Marketing Cookies: Used to show relevant ads, only with your consent.

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some Hi Baja services.

Please Note

Hi Baja does not use third-party tracking pixels or cross-site tracking. Your browsing habits are never shared with other sites.

05
Data Sharing & Disclosure Policy

Hi Baja does not sell your personal information to any third party. That said, there are specific circumstances where we may need to share certain data with designated parties:

  • Payment Processors: Only the data necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
  • Legal Authorities: We may be required to provide data in response to a court order, government directive, or lawful request from law enforcement.
  • Technology Service Providers: Trusted partners providing hosting, cybersecurity, or analytics services may process limited data — but they are not permitted to use it for their own purposes.
  • Business Transfer: In the event of a merger or acquisition, Hi Baja may transfer user data after notifying users in advance.

Outside of these cases, Hi Baja will not share your data under any circumstances. Strict confidentiality agreements are in place with every third party.

06
Data Storage & Protection Technology

Hi Baja uses industry-standard technology to keep your data secure. Our security measures include:

  • SSL/TLS Encryption: Every connection between your device and our servers is encrypted.
  • AES-256 Data Encryption: All sensitive data stored in our database is encrypted.
  • Two-Factor Authentication (2FA): An added layer of security for account logins.
  • Firewall & DDoS Protection: Protection against server attacks.
  • Regular Security Audits: Periodic audits conducted by independent third-party experts.

Data Retention Period: Hi Baja retains necessary data for as long as your account remains active. After account closure, data is typically kept for up to 5 years for legal compliance, then securely deleted.

In the Event of a Security Breach

In the event of a data breach, Hi Baja will notify affected users via email or SMS within 72 hours and take immediate action.

07
Your Rights

Every Hi Baja member has the following rights over their own data:

Right to Access

You can view all the information Hi Baja holds about you at any time.

Right to Correction of Information

You can correct any inaccurate or outdated information at any time.

Right to Erasure

Your data will be deleted upon request, unless we are required to retain it by law.

Right to Restrict Processing

You can request that we stop processing your data for specific purposes.

Data Portability

You can download a copy of your personal data at any time.

Right to Opt Out of Marketing

You can opt out of promotional emails or SMS messages at any time.

To exercise any of these rights, support@hibaja.netto send us an email. Hi Baja will respond within 30 days.

08
Children's Privacy

Hi Baja strictly does not collect data from anyone under the age of 18. Our services are intended for adults only.

If a minor has accidentally created an account and this comes to our attention, the account will be immediately closed and all associated data deleted. If a parent or guardian suspects their child is using Hi Baja, please support@hibaja.netto get in touch.

A Note for Parents

Keep your children away from online betting platforms. Hi Baja is committed to responsible gaming and makes no compromises when it comes to protecting minors.

09
Privacy Policy Updates

Hi Baja may update this privacy policy as needed. For significant changes, registered users will be notified in advance by email or via a clear notice on the platform.

The date of each update will be noted at the top of this page. Continued use of Hi Baja after any changes have been made will be considered acceptance of the updated policy.

Visit this page regularly to stay up to date on any changes to our policy.

10
Contact Us

For any questions, complaints, or requests regarding this privacy policy, please contact Hi Baja:

  • Email: support@hibaja.net
  • Response Time: Usually within 24–48 hours on business days
  • Privacy Request: Processed within 30 days

Hi Baja's customer support team is available 24 hours a day, 7 days a week. Protecting your privacy is our responsibility — and one we take very seriously.

🔒

Your data is safe — join Hi Baja today

Read Hi Baja's Privacy Policy and rest assured — your data is fully protected. Register for free and start betting safely.

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